Here at Woodlands, we understand that taking care of our parents is just as important as the Children at our setting.
We have two dedicated staff to support our parents from the moment that you start through until you leave our Setting. We have Carla Rowland who is our family Experience Co-ordinator. She will help with booking in your tours, showing you around and registering you to then arranging your settling in process and introducing you to the team and your keyperson. Once you have then settled in Maria Passmore, our Admin Manager will then support you with any financial questions along with managing your account and any booking changes that you may need to make along the way.
Maria and Carla have a wealth of experience between them having worked directly with Children themselves over the years that we have been open. Carla started with us as a student many years ago and once qualified then became a member of the Woodlands Team, working within different age groups and working up to management level. As a parent herself has a great understanding of how important it is to ensure our newest parents feel comfortable leaving their little ones with us.
Maria has worked as a member of the management team from the very beginning when we opened our doors to Woodlands. She is always on hand to help with any questions regarding the management of your accounts or your Child’s bookings. Maria works closely with Carla and is also a contact should it not be one of Carla’s working days. Both staff members understand the importance of building positive relationships and how important it is to have communication between parents and Nursery.
At Woodlands our goal is to provide a homely and family driven environment that inspires our Children to reach their full potential. We invest in every one of our families to ensure that they have the best experiences with us.